Our Process

Five steps to a year of thoughtful touches.

Start wherever you are. We take it from there, one step at a time.

  1. Step 01: Discovery Call

    Your relationships are your greatest asset. We’ll learn about your business, understand your goals, and create a plan to make consistent, personal touches effortless.

  2. Step 02: Database Transformation

    Start wherever you are. Whether your contacts live in a CRM, your phone, or on napkins, we’ll help you organize them into a powerful network of clients and referral partners.

  3. Step 03: Your Handwriting, Your Words

    Personal, without the busywork. Share your handwriting and messages, and we’ll replicate them on every note and occasion card—so every touch feels authentically yours.

  4. Step 04: Your Personalized Marketing Plan

    The right touch. The right person. The right time. Together, we’ll build a relationship marketing plan tailored to your business, choosing the messages, gifts, and cards that best reflect you and your people.

  5. Step 05: Monthly Database Refinement

    Build relationships that grow your business. As relationships evolve, we’ll help you keep your database current, focusing your efforts on the people most likely to become loyal clients and enthusiastic referral partners.

Let's get started

Relationships matter. Show you care, stay connected, and watch your business grow.

Your clients hear from you all year. We do the legwork.

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